How to fix Hey Cortana on Lumia 1520 and Lumia 930 with Windows 10 mobile
Fix Hey Cortana on Lumia 1520 and Lumia 930
1. Settings
Go into Settings > Time & language > Language
2. Add
Use the + Add Languages function to add English (United Kingdom). Hit the checkmark at the bottom and yes to the download prompt.
3. Remove
On the main Languages page long press on English (United States) and choose Remove. Now, select the Restart phone button and let the phone reboot
4. Add Part II
For these steps, we are reversing what we did above. Use the + Add Languages function to add English (United States). Hit the checkmark at the bottom and yes to the download prompt.
5. Remove Part II
On the main Languages page long press on English (United Kingdom) and choose Remove. Now, select the Restart phone button and let the phone reboot
6. Train Cortana
Once the phone has restarted with the correct English (United States) language you can go back to Settings > Extras > Hey Cortana and begin to train Cortana again to use your voice when the display is off.
if you are a UK users and cannot use Hey Cortana even though you have the feature, you will need to reverse Steps 2 and 3.
We did confirm this worked on our Lumia 1520, so it should work on your phone as well.
Source:-WindowsCentral






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